New students are welcome to join both! You can choose based on your current riding ability:

• Individual Differences:
  Beginner progress varies from learner to learner.
  Some learners are able to achieve balance in their very first lesson,
  while others may need to attend multiple sessions before balancing independently.
• Learning Progress:
  On average, more than 50% of learners are able to ride
  and balance a two‑wheel bicycle independently within
  three lessons (each lesson lasts 1.5 hours).
• High Success Rate:
  Most remaining learners achieve independent balance within
  six lessons.
  Overall, more than 90% of learners are able to ride independently
  within six lessons.
• Key Advice:
  Learning outcomes depend on the individual.
  Children do not always learn faster, and adults are not necessarily slower.
  There is no absolute guarantee—but taking the first step and getting started is the most important part of the learning journey.

• Enrollment Recommendation:
  As learners with Special Educational Needs (SEN) may require more focused guidance
  for understanding instructions or motor coordination,
  and to ensure effective learning and safety,
  SEN learners are required to enrol in a Private Class.
• Mandatory Disclosure:
  Parents or guardians must clearly declare any special learning needs
  of the learner at the time of enrolment.
• Professional Arrangement:
  Through one‑to‑one Private Classes, coaches are able to adjust teaching pace

Parents are welcome to observe the lesson on site, provided the following guidelines are strictly followed:

• Coaching Authority:
  Parents should understand and accept that all care, instruction, and guidance during training are the responsibility of the coach.
  Parents must fully entrust the teaching to INVIS and refrain from giving any instructions during the lesson.
• Avoid Conflicting Instructions (Most Important):
  Any communication from parents at the sidelines—even positive encouragement—may affect the learner.
  For example: a parent may say “slow down” out of safety concern,
  while the coach may be asking the learner to “speed up” to maintain balance.
  Such conflicting instructions can confuse the learner and may directly increase the risk of accidents.
• Remain Calm and Composed:
  Parents are role models for their children.
  Even if feeling nervous, excited, or emotional about the learner’s performance,
  parents should remain calm at all times.
  Unless specifically requested by the coach, parents should not participate in the training.
• Post‑Lesson Communication:
  If parents have any questions or concerns during the lesson,
  they should wait until the session has ended to speak with the coach.
  Coaches are always happy to communicate with parents before or after the lesson.

Everything is provided!
Whether you enrol in a Private Class or an OPEN Group Class,
equipment arrangements are as follows:

• Included in the course fee:
  All classes include the rental of a
  bicycle, helmet, and protective gear
  (knee and elbow pads).
  • Private Class:
    Equipment rental for the first participant is included.
  • OPEN Group Class:
    Equipment rental is included for all learners.
• Friendly Reminder:
  Please provide the learner’s height at the time of enrolment
  so that we can prepare the most suitable bicycle size in advance.
• Recommended Attire:
  Learners only need to wear comfortable sportswear and
  flat, closed‑toe athletic shoes to attend the lesson.

• Certified Coaches:
  All INVIS coaches hold recognised professional instructor certifications
  and are fully qualified to provide structured and safe cycling instruction.
• Instructor Training Provider:
  INVIS is also a professional instructor training provider.
  In addition to teaching learners, we train cycling coaches within the industry,
  ensuring our teaching standards remain at the forefront of professional practice.

• Small Class Ratios:
  • OPEN Group Class:
    The standard coach‑to‑learner ratio is 1:1 to 1:3 to ensure high‑quality instruction.
    The maximum ratio is 1:5.
  • Private Class:
    Group size may be decided by the learner.
    However, to maintain teaching effectiveness and safety,
    bookings are generally accepted for 1:1 to 1:5.
• Coach / Instructor Selection:
  • Private Class:
    Learners may request a specific coach/instructor.
    An additional fee may apply for instructor selection.
  • OPEN Group Class:
    No instructor selection is available.
    Coaches are assigned by INVIS based on course scheduling and progress.

• Indoor Training Venue:
  INVIS operates an indoor facility at our Sha Tin Cycling Training Centre.
  Beginner Classes are usually conducted indoors first,
  allowing learners to focus on balance practice in a safe and comfortable environment
  without weather interference.
• Progress‑Based Transition:
  Depending on the learner’s progress,
  coaches may arrange outdoor practice sessions
  at the adventure cycling park located opposite the centre,
  to help learners apply skills in a real riding environment.
• Private Class Arrangement:
  Private Classes offer greater flexibility in venue selection.
  In addition to the Sha Tin headquarters,
  sessions may be arranged at other designated locations,
  which are typically outdoor venues.

• Private Class Arrangement:
  Yes, private classes offer greater flexibility in venue selection.
  In addition to our Sha Tin headquarters,
  lessons may also be arranged at other legally permitted cycling locations
  such as Cyberport, West Kowloon, Tseung Kwan O, Tsuen Wan,
  Yuen Long, Tuen Mun, and other suitable areas.
• Booking Limitations:
  Lessons conducted outside the Sha Tin headquarters are
  generally available on weekdays only
  and must be scheduled in advance with the coach
  to confirm time availability.
• OPEN Group Classes:
  To ensure consistent teaching quality and proper equipment support,
  all OPEN Group Classes are conducted
  exclusively at the Sha Tin headquarters.

Miles can be earned by enrolling in designated courses.
However, all mileage rewards are subject to the relevant terms and conditions.
Please note that mileage rewards are credited to the participant only and are non‑transferable.
Mileage cannot be earned on behalf of another person—for example, parents may not use their own Cathay membership account to earn miles for a child’s course.
All required information, including the Cathay membership number and registered name, must be provided proactively before the lesson for registration purposes.
If the required details are not submitted prior to the lesson, mileage rewards will not be credited retroactively.

• Single Lesson as a Trial:
  INVIS does not offer free trial lessons or trial discounts.
  As some learners may achieve two‑wheel balance in their very first lesson,
  you may enrol in a single lesson as a trial.
• Flexible Upgrade Option:
  After the first lesson, if you wish to continue developing your riding skills,
  you may purchase a 4‑lesson discounted package.
  Please note that the fee paid for the first standalone lesson
  cannot be deducted from or retroactively applied to the package discount.

• Enrollment Options:
  Yes. Learners may enrol in a single lesson for flexible scheduling.
• Package Offer:
  A 10% discount is available when enrolling in a 4‑lesson package.
• Package Validity:
  Discounted lesson packages must be fully used within three months.
  As class slots are limited, learners are advised to contact us via WhatsApp
  and confirm all lesson dates at the time of payment to avoid availability issues.
• Class Grouping:
  As the participant type (adult or child) for each time slot is determined by the
  first learner who books, daily class arrangements may vary.
  Early booking is therefore recommended.

• Limited Availability:
  As all classes are conducted in small groups,
  availability is limited.
  Learners are advised to confirm their schedules carefully before enrolling.
• Rescheduling Fee:
  Any confirmed booking that requires a change will be subject to
  an administrative fee, including changes due to illness.
• Administrative Fee Details:
  The rescheduling fee is charged based on the notice period:
  • More than 7 days before the lesson date:
    HK$150 per change
  • 7 days or less before the lesson date:
    HK$250 per change

• Weekday to Weekend:
  If you have enrolled in a weekday lesson and wish to attend a weekend session instead,
  you may upgrade by paying the price difference
  and a rescheduling administrative fee (from HK$150),
  subject to availability.
• Weekend to Weekday:
  If a weekend‑priced lesson is later rescheduled to a weekday time slot,
  the price difference will not be refunded.

The level of each time slot is determined by the first learner who makes the booking.

INVIS recommends contacting us via3543 0033before making payment to confirm and secure all lesson dates and time slots in advance.
Once a booking is confirmed, INVIS will proceed according to the confirmed arrangements.

If all four lessons are not fully scheduled at the time of payment,preferred time slots may no longer be available.

Should this result in the package validity period being exceeded, INVIS shall not be held responsible.

• • Cancellation Decision:
    If lessons cannot proceed due to adverse weather conditions,
    the coach will make a cancellation decision
    at least 1.5 hours before the scheduled lesson time.
  • Make‑Up Lesson Arrangement:
    If a lesson is cancelled by INVIS,
    learners may arrange a make‑up lesson
    within three months from the cancellation date.
    As adverse weather may affect many learners at the same time,
    learners are advised to
    contact us proactively via WhatsApp or phone
    to confirm lesson status and follow‑up arrangements,
    so as to avoid any missed communication.